How do I choose a reliable landscaper in New Brunswick?
How do I choose a reliable landscaper in New Brunswick?
Choosing a reliable landscaper in New Brunswick starts with verifying three non-negotiable credentials: proof of liability insurance, active WorkSafeNB coverage for their employees, and a current New Brunswick business registration. These aren't just formalities — if an uninsured worker is injured on your property, you could face significant legal and financial liability under NB law.
Start your search by asking for recommendations from neighbours and checking online reviews. In NB's smaller market — particularly outside Moncton, Fredericton, and Saint John — landscapers build their reputations through word of mouth, and a strong local reputation is the single best indicator of reliability. Check Google reviews, Facebook recommendations, and the Better Business Bureau of the Maritime Provinces. Look for companies with at least 3-5 years of operating history in the NB market. Be cautious of companies with no online presence at all, as well as those with suspiciously perfect reviews.
Request at least three written quotes from different companies. A professional NB landscaper will visit your property in person before quoting — anyone who gives a price over the phone without seeing the site isn't taking the work seriously. The quote should itemize materials, labour, and timeline, not just provide a lump-sum number. Compare the quotes carefully: the cheapest option isn't always the best value, and significantly low bids often indicate corners will be cut on materials, soil preparation, or plant quality.
Ask specific questions during the quoting process. How long have they been operating in NB? Can they provide 3-5 references from recent projects similar to yours? Do they carry a minimum of $2 million in general liability insurance? Are their workers covered by WorkSafeNB? Do they offer any warranty on plantings and hardscaping? Will they pull any necessary permits from your municipality? A professional company will answer these questions readily and provide documentation. If a company becomes evasive or aggressive when asked about insurance and references, move on.
Verify what you're told. Call the references and ask about work quality, timeline adherence, communication, and how the company handled any problems that arose. Drive by previous project sites if possible — seeing two-year-old landscaping tells you much more about quality than seeing a freshly completed project. Check that their insurance is current by requesting a certificate of insurance naming you as additionally insured for the project period.
Understand the contract before signing. A professional landscaping contract should specify exactly what work will be done, what materials will be used (including plant sizes and species), start and completion dates, payment schedule (never pay more than 30-50% upfront), and warranty terms. In NB, reputable landscapers typically warranty plants for one growing season and hardscaping for 2-5 years. The contract should also specify who is responsible for obtaining permits, utility locates, and property line verification. Taking the time to choose carefully upfront saves significant frustration and expense compared to hiring the wrong company and dealing with poor workmanship or an abandoned project.
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